At SKENE MODE LTD, we want you to be fully satisfied with your purchase. If you are not completely happy with your order, we offer a straightforward return and exchange process.
Eligibility for Returns:
Items must be returned within 30 days of receipt.
Products must be in original condition, unworn, and with all original packaging and tags intact.
Sale items may have different return conditions; please check the product description.
How to Return an Item:
Contact our Customer Support team via email at payment@skenemode.com or by phone at +44 7477 231639 to initiate your return.
Provide your order number and reason for the return.
Follow the instructions provided to send the item back to our warehouse.
Refunds and Exchanges:
Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 7–10 business days to your original payment method.
Exchanges can be arranged for a different size or product, subject to availability.
Shipping Costs:
Return shipping costs are the responsibility of the customer, unless the item is defective or incorrect.
Contact Us: If you have any questions about our return policy or need assistance, please contact us: Email:payment@skenemode.com Phone: +44 7477 231639
We are committed to providing a smooth and reliable return process to ensure your shopping experience is safe and satisfactory.
