1. What types of shoes do you sell? We offer a variety of men’s footwear, including boots, lace-up shoes, monk strap shoes, and sneakers.
2. What materials are your shoes made of? Our products are crafted from high-quality cowhide, Italian calf leather, and premium synthetic leather.
3. How can I place an order? Orders can be placed directly through our website skenemode.com. Simply select your items, add them to the cart, and follow the checkout instructions.
4. What payment methods do you accept? We accept major credit and debit cards processed through secure payment channels.
5. How long does shipping take?
Standard Shipping (UK): 3–7 business days
International Shipping: 7–21 business days, depending on location
6. Can I track my order? Yes, once your order is shipped, you will receive a confirmation email with a tracking number and link to monitor your shipment.
7. What is your return policy? Items can be returned within 30 days of receipt, in their original condition with all packaging and tags intact. Please see our Return Policy for full details.
8. How can I contact customer service? You can reach our support team via email at payment@skenemode.com or by phone at +44 7477 231639.
9. Are promotions available? Yes, we occasionally offer promotions and discounts. Terms and conditions apply. Please refer to our Promotional Policy for details.
10. Is your website secure? Yes, SKENE MODE LTD uses secure payment processing and data protection measures to ensure a safe shopping experience.
